Common Issues with Lash Extension Adhesive

Common Issues with Lash Extension Adhesive

We sometimes hear from lash artists that they are having issues with our adhesive, and that it must be a bad batch, or simply not good lash adhesive. We have found for the most part, that it is operator error that is the issue. We have sold tens of thousands of bottles of ADDY, so we know our lash adhesive formula is a winner. This blog will discuss common issues that decrease the effectiveness of our wonderful lash adhesive ADDY. 

ADDY is available in 2 formulas. They we designed to work with either high or low humidity conditions. In fact London Brows was the first company in the world that addressed this universal issue in the beauty industry. No one else had talked about this before! 

Kim was super frustrated using so many different lash adhesives on the market, and when summer hit, nothing worked. The lash extensions would slide right off the natural lash while she was working on a client. No one was addressing the fact, that humidity levels was the most important factor in deciding what adhesive to use. This lead to the birth of ADDY. Finally a lash adhesive, that worked in EITHER high or low humidity conditions. A new era in lash extension adhesives was born! Kim pioneered this change in the lash world. She also pioneered clear lash adhesives. When clear ADDY was launched, no one else had used or sold a clear lash adhesive. 

Here are some common issues:

  1. Do you know what your humidity level is in the area where you are doing lash extensions? I don’t mean the humidity level outdoors. This is a critical factor in your adhesive choice. If you buy a low humidity adhesive, and are working in high humidity conditions, the extensions will slide off the natural lash or take forever to dry. This is the MOST common issue. 
  2. So you are using the correct adhesive for the humidity level you are working at, and the extensions are still sliding off, what now? Are those natural lashes clean? We prepare all our clients lashes,  by making them clean their lashes with our lash cleanser, Fresh Start at the sink, before we work on them. If this is not possible, we also have a lash primer that works well to prepare the natural lashes. We send clients back to the sink, to rinse their lashes off again, as they still have product on their lashes, that is effecting the ability of the lash adhesive to adhere to their lashes. 
  3. Are you using too little lash adhesive? If the conditions are optimal, then ADDY maybe already be dry by the time you get the extension to the natural lash. This is a common issue. The clear ADDY is super fast and has to be used with a glue ring. If using the black version of ADDY, then use a little more adhesive to slow it down to give you more time to get to the natural lash. 
  4. Use a glue ring to help you get to the natural lash faster. 
  5. Separate the natural lashes first, then dip your lash extension into the adhesive, and place it on the natural lash. You CANNOT separate after you dip the lash extension. The adhesive will be dry and will not adhere to the natural lash properly. 
  6. A few times we have been told our batch of glue must be bad! Um no. We have found out that on most occasions our poor adhesive was sitting in a hot postbox in the middle of summer. No lash adhesive can survive boiling conditions in a postbox. It will literally destroy the adhesive. This is why we require a signature for your adhesive during the summer months. Sometimes the postal worker is lazy, and will place it in the postbox anyways. This is not our fault, as we have paid for your signature, at our expense.

If you have any further questions, please email us at or give us a call at 4257809505. Happy lashing ladies. 

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